Fundamental service reform and innovative working practices including sharing the responsibility and cost of service provision are essential for Local Government in this decade.  Sopra Group has worked with many Local Authorities across the UK and understands the unique nature of their wide remit and responsibilities as well as the unprecedented challenges they are facing.  At a time when the easy efficiency savings have already been made, further economies are needed, yet the demand for Local Government services is likely to increase over the coming decade.

Our Expertise

Working with Sopra Group, Local Authorities and their partner organisations employ IT to transform their operations.  Information is managed well and made available to the right people at the right time and in the right place.  "Channel Shift" enables citizens to use the internet and mobile devices to access services when and where they choose, freeing service specialists to concentrate on interactions that must be face to face. 

Our Experience

Sopra Group has worked at all levels with Local Authorities across the UK including Councils, Fire and Rescue, Police Forces and Authorities, Social Services and Housing Services to enable change and smarter working practices.  Some of our key work in this area includes:

• Working with the Scottish Government to build the National Infrastructure for the Improvement Service; we have real expertise in Citizen Authentication
• Providing penetration testing for a major English Police Force that wanted to start using blackberry devices to record confidential police information
• Working with Renfrewshire Council as their Technical Partner for the Transforming Renfrewshire Programme