Sopra Group Provides A One-Stop Shop To Pizza Hut UK Ltd.

With annual sales of more than £300 million, selling pizza and pasta is big business for Pizza Hut.  With customers facing an ever-increasing choice of restaurants, all offering a variety of foods and competitively priced meals, Pizza Hut must remain flexible and customer focused to retain its market leading position.

New product developments and continued expansion of its 600 outlets are just two ways in which the company stays ahead.  Pizza Hut also recognises the importance of IT to support the Business and invests in technology both to underpin its operations and to provide management information.

Since 1992 Pizza Hut has relied upon Sopra Group to provide daily support and strategic management services for their key financial and operational systems.

By outsourcing the support and management of their main IT systems, Pizza Hut has noted definite signs of cost saving.  Pizza Hut originally selected Sopra Group as part of a tender process but has since renewed the agreement on numerous occasions due to the specialist skills and value for money provided.

Head of RSC Systems at Pizza Hut UK commented, "At the time we decided that it was more efficient to outsource the support and management of our main IT systems.  Sopra Group has consistently provided a reliable and flexible service."

Since taking responsibility for Pizza Hut's IT operations, Sopra Group also combined day to day systems support with development of new applications and strategic consultancy.

Working with SAS Institute, the Sopra Group team provided technical and business skills to develop Pizza Hut's Data Warehouse.  The Data Warehouse holds details of food sales throughout the outlets and enables the restaurant chain's business managers to analyse customer demographics and preferences to target special promotions and offers.
 
"With Sopra Group we have access to a much wider technical knowledge base.  We have the reassurance that for detailed and complex questions and programming requirements, we can call Sopra Group, freeing us to focus on the business.  With their technical know-how and experience of managing our systems, we have confidence that the consultants can handle such a complex project.  Sopra Group provides us with a true one-stop shop." 

Head of RSC Systems, Pizza Hut UK