Sopra Group's project work on Northumbria 101: Single Non-Emergency Number has been featured within the BCS magazine "Success - Public Sector Projects Can Work."

The publication features finalists in the BCS's prestigious 2007 Project Excellence Awards and demonstrates the passion, commitment and professionalism of those working in government IT.  It is Sopra Group's continued commitment to customer and consumer satisfaction through the delivery of effective and innovative IT solutions that has been recognised by the BCS.

The Northumbria 101 Partnership is a collaborative approach between Northumbria Police, Northumbria Police Authority and the 12 local councils across Northumberland and Tyne and Wear to deliver citizens convenient access to a range of non-emergency services via an easy-to-remember three-digit number (101).  The innovative 24/7 multilingual service links users direct to action, information and advice, serving around 1.4 million people over 2,200 square miles.

> VIEW THE NORTHUMBRIA 101 SYSTEM CASE STUDY

"All too often media stories focus on high-profile IT project failures, especially in the public sector.  This hides the fact that there are many stories about fascinating successes to be told."

Elizabeth Sparrow
BCS Vice President, External Relations

> DOWNLOAD A PDF OF "SUCCESS - PUBLIC SECTOR PROJECTS CAN WORK"