We live in a resource-constrained world; never enough people, time or money to do everything. 
Lean is about helping organisations identify the activities that prevent that organisation from being effective and then identifying ways to stop those ineffective activities.  Lean uses a structured approach with a range of improvement tools which are easy to understand and are identified with at all levels. There is a great deal of structured common sense at the heart of Lean.

The Lean approach encourages all players, delivering a service, to challenge which activities add value.  Lean promotes teamwork and buy-in to often difficult decisions. Employees feel empowered and included. By eliminating waste, resources are released to deliver services the customer values. 

Significant savings have been demonstrated throughout the public sector leading to reduced cost, faster delivery of services and shorter waiting lists.

The Sopra Group Lean Consulting Team has experienced many successful transformations including:

• Reduced customer wait by 31 days in a Housing Benefits application process.
• A 50% drop in customer not there when tradesman called events in a Direct Works unit. 
• A homelessness prevention unit was created with a 95% success rate; 300 plus families a year not homeless.

Sopra Group Lean Consultants would like to talk with you about initiating a Lean Thinking programme in your organisation, exploring how to continue to meet and exceed service commitments with a significantly reduced budget.